Comments on: The Economy and Online Only Retailers http://www.frankthinking.com/the-economy-and-online-only-retailers/ Tue, 07 Feb 2012 14:56:02 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Mark http://www.frankthinking.com/the-economy-and-online-only-retailers/comment-page-1/#comment-1085 Mark Mon, 14 Feb 2011 16:43:46 +0000 http://www.frankthinking.com/?p=800#comment-1085 E-shops sell products to consumers directly, so if the owner of E-shop can get products from factory directly, then it will cut a big part of cost. Small E-shop should let their products be as many styles as possible but specialized and try to be unique. <a href="http://www.taobaoenglish.com" rel="nofollow">TaobaoEnglish.com</a> E-shops sell products to consumers directly, so if the owner of E-shop can get products from factory directly, then it will cut a big part of cost.

Small E-shop should let their products be as many styles as possible but specialized and try to be unique.

TaobaoEnglish.com

]]> By: bancs http://www.frankthinking.com/the-economy-and-online-only-retailers/comment-page-1/#comment-382 bancs Sun, 30 Aug 2009 13:05:24 +0000 http://www.frankthinking.com/?p=800#comment-382 ebay, <a href="www.taobaotrends.com" title="taobao" rel="nofollow">taobao is the future of online shopping www.taobaotrends.com www.wrtbearing.com thanks ebay, taobao is the future of online shopping

http://www.taobaotrends.com
http://www.wrtbearing.com
thanks

]]> By: Bryan http://www.frankthinking.com/the-economy-and-online-only-retailers/comment-page-1/#comment-318 Bryan Wed, 06 May 2009 15:23:05 +0000 http://www.frankthinking.com/?p=800#comment-318 Good Article, Frank. I agree with you on several of the points. Reducing the perceived risk at the time of purchase is key. This can be done by providing an abundance of information - including video, pictures, and text so the customer feels safe that they are buying exactly what they expect. This will help returns too. Thanks! Good Article, Frank. I agree with you on several of the points. Reducing the perceived risk at the time of purchase is key. This can be done by providing an abundance of information – including video, pictures, and text so the customer feels safe that they are buying exactly what they expect. This will help returns too.

Thanks!

]]> By: Danny Brown http://www.frankthinking.com/the-economy-and-online-only-retailers/comment-page-1/#comment-311 Danny Brown Wed, 29 Apr 2009 20:24:59 +0000 http://www.frankthinking.com/?p=800#comment-311 I think you make a hugely valid point, Frank, and something that any online-centric business needs to tackle - the trust factor. Face-to-face sales from the "old market" build the relationship; you know names; you see and feel the quality of the product; and you have a name and place to return to with any problems. Compare that to an online only business, where often you're dealing with a faceless sales number or order form, and you can see where the separation is. Not easy to overcome - some are doing it well (Zappos) some aren't. Time might not be on their side, though. Danny Browns last blog post..<a href="http://feedproxy.google.com/~r/DannyBrown/~3/OQkpf30JJ0s/" rel="nofollow">We’re Your People Too</a> I think you make a hugely valid point, Frank, and something that any online-centric business needs to tackle – the trust factor.

Face-to-face sales from the “old market” build the relationship; you know names; you see and feel the quality of the product; and you have a name and place to return to with any problems.

Compare that to an online only business, where often you’re dealing with a faceless sales number or order form, and you can see where the separation is.

Not easy to overcome – some are doing it well (Zappos) some aren’t. Time might not be on their side, though.

Danny Browns last blog post..We’re Your People Too

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